The 2 Sides of BIM360/Autodesk Construction Cloud

I see a lot of people confused about how BIM360 Docs / Autodesk Docs works when used with BIM360 Design or BIM Collaborate Pro and Revit. It doesn’t help any that Autodesk repeatedly refers to ‘Single Source of Truth‘ as one of the benefits. While BIM360/ACC does help provide a ‘Single Source of Truth‘, it’s not quite as simple as it seems.

There’s 2 Models…Not 1.

Yes, you heard me right. There’s actually 2 models and a virtual ‘Fence‘ between them. One used by BIM360 Design / BIM Collaborate Pro and another completely separate model by BIM360 Docs / Autodesk Docs. This graphics might explain it a little better…

How Things Really Work

Before anyone creates anything, Docs has no files. The following images show BIM360 Docs on the feft and Autodesk Construction Cloud on the right. This will help you see subtle differences however things really work the same.

Next, you model something in Revit and Initiate Collaboration…

Once Collaboration to the Cloud is Complete, if you look at BIM360 Docs / Autodesk Docs quickly you’ll see the file shows up as Version 1 (v1). At this point, you can’t click on the file to view it. Autodesk’s system is merely creating a placeholder while it continues to process the model in the background.

If you wait long enough, you’ll see that the files then update as Version 2 (v2). Once they’re listed as v2, they can be clicked and viewed in the Cloud. Despite saying v2, you really only initiated collaborate once from Revit. v1 was the initial file placeholder and v2 is the finished model that’s processed.

One reason for the confusion is that this v2 model shows up automatically. The common assumption is that it’s the same model as the one you opened in Revit. But that is NOT the case. The v2 model is actually a ‘Processed Copy‘ of the model you had open in Revit. That’s why it took a little while for the v2 model to show up in Docs.

The next time you open the models in Revit, you can see that it shows the models as ‘Latest Published‘. Note that you should be opening the models through BIM360 Design / BIM Collaborate Pro and NOT from the Desktop Connector. More about that later. For now, you can see the models listed when you try to open them in Revit.

If you open these models, they would look exactly the same as those viewed from Docs on the Web. The next thing that happens is people change the model and Sync to Central. This will continue for the entire development of the model. Pretty normal stuff.

Despite syncing changes to the cloud, if you view the models from the web interface of Docs, they’ll still say v2 and show the original published model.

In fact, if you were to close and then try to reopen the model from Revit, you might notice that it now says there’s an ‘Update Available‘. Note: You might need to click the ‘Refresh the current project‘ icon in the upper right to refresh the status. If you haven’t browsed to a different folder/project or restarted Revit the project status cache might be stale and need the refresh.

When an update is available, YOU as the model author can choose when to push those changes to BIM360 Docs / Autodesk Docs. This is why there’s really ‘two sides‘ to models in BIM360. It’s intentionally this way to put you in control. You can control IF and/or WHEN to release your changes to the rest of your team for viewing. After all, you don’t want them to view your partial updates while you’re still working through issues.

You can choose to update the models right from that same interface. Click the ellipsis button to the right of the file entry and select ‘Publish Latest‘.

Once you select to publish the latest version, you’ll be prompted for a confirmation with some added details. You’ll then see the interface in Revit show it’s processing. Once it’s finished processing, you’ll be able to open the model again in Revit. If you look back at BIM360 Docs / Autodesk Docs once processing is done, you’ll see the file(s) there are now listed as Version 3 (v3)

At this point, your web view of the model in BIM360 Docs / Autodesk Docs is the same as when you open it in Revit. That is, until you make more changes and Sync to Central again. Once you have new sync’d changes, you’ll have to publish to Docs again. But only when you’re ready for the rest of the team to view the model.

BIM360 / Autodesk Desktop Connector Warning

It should be noted that the Desktop Connector displays what’s in BIM360 Docs / Autodesk Docs. It does NOT give you access to what you’re currently modeling in Revit with BIM360 Design / BIM Collaborate Pro. This may be perfectly well what you want when linking in a model from another team. But if you want their Live updates, you’ll want to Link from BIM360 Design / BIM Collaborate Pro.

Note that Design Collaboration does have advanced features for collaboration. It’s beyond the scope of this post but highly recommended you look into it.

I hope this helps you understand a little better about how BIM360 Docs / Autodesk Docs does and doesn’t relate to BIM360 Design / BIM Collaborate Pro. Just remember, it’s NOT the same model, it’s a published copy. The only time it shows up automatically in BIM360 Docs / Autodesk Docs is when you initiate collaboration for the first time in Revit. All other Sync to Central updates won’t show up in Docs without an intentional Publish by you or another team member.

Tip: Add Member to BIM360 Design Project

When you host a BIM360 Design project, adding members to the project is a common task. If you haven’t done this before, you may notice after typing the address thatBIM360 Design doesn’t seem to recognize it.

When you watch the video, you can notice the blue “Select” button grayed out after typing the Email address. You can type a ‘comma’ (,) after the address to make BIM360 recognize it. You’ll see the Email address converts to a boxed control when you type a properly formatted address.

When you type a comma, this tells BIM360 Design that you’re done typing the address. You can also use a comma to separate multiple addresses. This is why the comma works even when typing a single address.

Beware! – Revit & Desktop Connector

If you use BIM360 Design (formerly “Collaboration for Revit” a.k.a. C4R) along with the Autodesk Desktop Connector, you should be aware of a common mistake that can lead to data loss.

BIM360 Design or C4R as the older version is called, is used to store Revit models in the cloud on Autodesk’s BIM360 platform. BIM360 Design using the BIM360 Docs platform as storage platform. C4R on the other hand uses the older BIM360 Team for storage of the Revit models.

While you could (can) upload your Revit models via the web interface to either storage platform, Revit would not see these files. They needed to be enabled for Collaboration and uploaded through Revit. This process made changes to the Revit files which enabled collaboration from BIM360 Design/C4R.

BIM360 Design/C4R collaboration is enabled and files uploaded using the Collaborate ribbon in Revit.

while Revit models need to be uploaded this way, there was no other way to upload other files types besides the web interface. Even if you did upload AutoCAD, IFC, Navis or other files types that Revit can link, there was no way to link these files into Revit from the BIM360 platforms. If you linked them from your server, the other members of your team without access to your server would not have access.

Autodesk Desktop Connector was created for this purpose. While you can’t link a non Revit file type into Revit directly from BIM360, you can use the Autodesk Desktop Connector to sync those other files types locally to your computer. Any other team members also using the Autodesk Desktop Connector would then also have access to those same files and the links would be identical.

What’s the problem?

The common problem that comes up when using BIM360 Design/C4R along with the desktop connector is Autodesk’s unfortunate choice in using the same icon for both products.

Depending where you see the icon, you get different results. If you click the one that references BIM360 collaboration services you’re good. If you click the one that references the Autodesk Desktop Connector, bad things can happen.

When a file is enabled for Collaboration and you open it through the Autodesk Desktop Connector, Collaboration is disabled and the file is configured as a local file or central file like you’d typically use of a file server. When this happens, the file is seen as being different and will not sync back to the BIM360 platform.

What this means then if that you have two different version of the file. One stored locally from the Autodesk Desktop Connector and another cached locally when opened from BIM360 Collaboration service (BIM360 Design / C4R) When you look at BIM360 Docs or BIM360 Team portals, you only see one version.

How do I know I’m using the correct Icon to open my Revit file?

Depending on the particular versions of Revit and their update versions, your install of Revit may appear different but the underlying concepts are the same. For these images, Revit 2018.3.2 and 2019.1 were used.

When opening a Revit model from 2018, you’ll see the “B” shortcut in the left. This is the proper way to open BIM360 Design/C4R enabled files. BIM360 Design and/or C4R sites will be listed depending if you have been given access to projects within those sites that use 2018 version of Revit.

Revit 2018 Open Dialog when accessing BIM360 Collaboration models.

When opening a Revit model from 2019, you’ll also see the “B” shortcut in the left. The same as with 2018 versions, this is the proper way to open BIM360 Design enabled files. BIM360 Design only will be listed because 2019 doesn’t use BIM360 Team/C4R. If nothing is displayed here, you may not have been given access to projects within those sites that use the 2019 version of Revit.

Revit 2018 Open Dialog when accessing BIM360 Collaboration models.

The other place you may see the BIM360 icon is from My Computer or other shortcuts that look at your local system. The following image shows 2018 when using the incorrect shortcut because it instead points to the Autodesk Desktop Connector drive on your computer.

Revit 2018 Open Dialog when accessing the Autodesk Desktop Connector Drive

And once again, 2019 versions of Revit are similar. On clue is that here, even though 2019 doesn’t support C4R, they are listed here. This is because you’re not accessing via Revit’s collaboration tools, you’re simply accessing a special local drive on your computer that’s syncing everything in the BIM360 platform completely independent of Revit.

Revit 2019 Open Dialog when accessing the Autodesk Desktop Connector Drive

More clues when opening Models from the Recent Files List

If you’re trying to open Revit models using the Recent Files list, there’s a few subtle clues that tell you if you’re opening a collaboration enabled BIM360 model or simply opening a model from the Autodesk Desktop Connector drive.

The following image shows Revit 2018 with a BIM360 Design/C4R model correctly. Notice the drive letter in the path as well as the “Cloud” image in the thumbnail.

Revit 2018 with a Recent File that uses BIM360 Collaboration

The following image shows Revit 2018 with a Recent File that was accessed incorrectly from the Autodesk Desktop Connector. Notice the path will point to your Users folder on your computer and there’s no “Cloud” image on the thumbnail.

Revit 2018 with a Recent File that uses Autodesk Desktop Connector

Similar to 2018 but formatted differently, Revit 2019 displays the same details in it’s Recent Files. The following image is 2019 showing a recent file opened correctly through BIM360 Collaboration tools.

Revit 2019 with a Recent File that uses BIM360 Collaboration

And one more image below that shows a recent model opened incorrectly from the Autodesk Desktop Connector.

Revit 2019 with a Recent File that uses Autodesk Desktop Connector

Additional Clues

Looking at some of those subtle options can easily be overlooked or forgotten. Especially in the daily stress of production and deadlines. There are a few more obvious clues that can tell you if you’re opening your Revit models correctly.

For starters, when you open a BIM360 Design or C4R model properly in Revit, you’ll see a nice status dialog indicating that the files is being opened and sync’d locally.

Opening BIM360 Models Properly Displays A Status Dialog

On the other hand, there’s a major red flag when you open the files incorrectly though the Autodesk Desktop Connector. When you open the files incorrectly, you’re prompted to work on the model temporarily or save it locally as a Central Model. If you see this dialog, you know you opened the file incorrectly and should click the Cancel button.

Revit Model Opened Incorrectly from the Autodesk Desktop Connector

If for some reason you or another user did open the file incorrectly, you can use the Autodesk Desktop Connector icon in the Windows System tray to review the pending actions. There will likely be warnings when reviewing the connector’s syncing status tasks. Note however that that lack of pending tasks with errors does not mean a file can’t been opened incorrectly. Any number of other actions could have overwritten the local copy or cleared those actions.

Autodesk Desktop Connector Pending Actions With Errors

Another subtle clue is that if you look at the collaboration hubs and you see multiple projects that use different versions of Revit between them, you know you’re opening the models incorrectly. The Autodesk Desktop Connector display all projects, regardless of Revit version being used because it;s independent of Revit. When opening files correctly for BIM360 collaboration, Revit 2018 will only see 2018 project versions and Revit 2019 will only see 2019 project versions.

Again, if you don’t see differently projects that use different Revit versions, that does not mean you’re opening them properly. You merely may have been granted to projects of only one Revit version. But if you do see multiple projects you know are using different versions of Revit, it;s a sure sign you’re opening the files wrong.

Two Projects Using Different Versions of Revit Listed Together is a Red Flag

Best To Avoid Using The Dropdown

The last word of warning is with using the drop down list in the Open dialog. Depending when and how you’ve accessed Models, neither BIM360 icon may be present, one or the other may be present, or both BIM360 icons may be present. Because they have no description, its hard to tell wich does which.

The following image shows the Dropdown list expended with both BIM360 icons displayed. One will take you to the proper BIM360 collaboration tools and the other, incorrectly to the Autodesk Desktop Connector.

BIM360 Collaboration and Autodesk Desktop Connector Icons Look Similar.

Because of this very subtle difference, it’s likely a best practice to not use them ever. If they don’t show up on your system, don’t worry. They typically won’t display until you’ve first accessed the corresponding My Computer or BIM360 shortcuts on the left side of the dialog.